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Service Dog Archives - Special Mouse - Unofficial Disney Parks and Travel for Your Special Needs Special Mouse – Unofficial Disney Parks and Travel for Your Special Needs
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Posts Tagged 'Service Dog'

Disneyland Resort and Cruising to Alaska on the DCL with a Power Wheelchair – 075

KellyD

 

Feature conversation with Kelly DeBardelaben from Colorado Springs, Colorado. She’s here to chat with me about her Disney travels with her husband. He gets around using a power wheelchair because his mobility is affected by Cerebral Palsy. The couple has cruised to Alaska with the Disney Cruise Line AND vacationed at the Disneyland Resort in California and Kelly gives us the scoop on the wheelchair accessibility of both these Disney destinations.

Some of the things we discuss are:

Airport considerations for her husband’s power wheelchair

Accessibility and space requirements for resort rooms/cabins

Reasons she and her husband love using a Disney Travel Agent to help plan vacations

No grab rails in the accessible cabins on the Disney Wonder!

Kelly’s tip to avoid sticking to a toilet seat during bathroom transfers

Ability of adults to enjoy a kid-free Disney cruise

Off-ship excursions with a power wheelchair

Disneyland attractions that accommodate a power wheelchair

Disneyland attraction queues that accommodate a power wheelchair

Using a Service Dog in Disneyland

Teaching your child how to approach people in a power wheelchair or with a service dog

 

Tip of the Week:

This week we have a question about use of the Disability Access Service accommodation, or DAS, during the after-hours hard ticket events at Walt Disney World, namely, Mickey’s Not-So-Scary Halloween Party and Mickey’s Very Merry Christmas Party.

MNSSHP

 

(By the way, in case you are planning to do either of these parties in 2015, tickets are on sale now!)

A few Special Mouse Community Members who have attended these parties in the past 2 years have said that the DAS is NOT implemented during the hard ticket events.

First of all, DAS Return Times are generally procured when waits in the standby queue are 20 minutes or greater. The wait times rarely reach 20 minutes during the parties. In fact, FastPass queues aren’t even open.

After the day guests leave and the parties are in full swing (7pm), most of the partygoers are there for the special party offerings – the holiday parades, the special meet-and-greets, the unique stage shows, etc., and so if you are interested in doing rides, it is a fabulous time to visit the more popular attractions as the wait times are low, low, low (particularly during parades and fireworks.)

So, the short answer is no. The DAS is not used during the parties because, like FastPass+ reservations, it simply isn’t needed!

* * * * * * * * * * * * * * * * *

Thanks for listening!

Kathy

 

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Disneyland with an Autism Service Dog and More! 070

PENT4008

 

Today’s feature chat is all about Autism service dogs. We’ve discussed service dogs at the Disney Parks and on the Disney Cruise Line in past episodes, but this conversation is specifically about Autism service dogs. So if you either have or are hoping to obtain an Autism service dog, you will definitely want to listen to this conversation!

My guests are Katie Wolfe, Placement and Training Director at Autism Service Dogs of America and Christine Johnson, who recently had an autism service dog from this organization placed in her home to assist her son. Christine tells us about the experience AND all about her family’s recent trip to Disneyland with their new service dog.

ASDA header

 

Our service dogs provide physical safety and an emotional anchor for children with autism. With their child tethered to a service dog, families are able to engage in activities as simple as going to the park or going out to eat as a family. When out in the community, a service dog increases safety and helps families feel secure. The service dog’s calming presence can minimize and often eliminate emotional outbursts, enabling the child to more fully participate in community and family activities. In many cases, the service dog accompanies the child to school, helping with transitions between activities and locations. Having a service dog helps increase opportunities for the child to develop social and language skills with others.

Visit their website at Autism Service Dogs of America.

 

PENT3922

 

Tip of the Week:

Our family will be heading down to Walt Disney World in about 3 weeks’ time and this just happens to be our first vacation with multiple iPhones and an iPad. Billy is no longer interested in the more portable handheld video games, unfortunately, so he will be bringing his iPad with him to the Parks to entertain and distract him when waiting in the various lines that we are oh-so-familiar with.

And what with the need for the My Disney Experience app and social media apps and perhaps some use of the voice recording app that I would like to use for the podcast, I anticipate that we are going to be using up the battery life on our respective devices rather quickly each day.

So one of the items that I will definitely be packing with us for our trip is the 4-port USB charging hub that I gave to my husband as a stocking stuffer this past Christmas. This particular one is by the Sharper Image.

This device fits into any wall outlet, and features one 2.1 amp USB port for fast-charging tablets and three 1 amp ports for most other USB-compatible devices.

I’m planning to use this in our resort room, of course, but it’s extremely light and has a 5’long cord, so I imagine that I’ll be able to use it in the parks as well and I’ll only need one cord for all 3 of our devices.

 

Mousekeeping:

Some Walt Disney World news to share that will be of interest to guests traveling with a person who has a feeding tube and is making pre-paid dining reservations. As you may or may not know, many dining experiences at WDW require pre-payment of all meals at the time the reservation is made.  This applies to character buffets like Chef Mickey’s and the Crystal Palace, dinner shows like the Hoop-dee-doo Review, and family-style dining at restaurants like O’hana.

In the past, Disney Dining required that every person attending the meal be charged for the meal, including people who were not actually EATING the meal because they were tube fed. So, guests would have to appeal to the server at the time of the meal and request that the charge for the tube-fed person be removed. I’ve rarely heard of anyone being denied this request, but nevertheless, why should anyone have to spend time and energy doing this while on vacation?

So, official word given to Disney Travel agents is that Cast Members at the Disney Dining reservation system have been given the OK to employ a procedure to get around this policy.

How will it work?

First, Disney Dining will book the reservation for the total number of people in the party. They will book the adult or child with the feeding tube as an “infant” so that person will not be charged for a meal. Then Disney Dining will place internal notes on the reservation stating that one guest will not be eating due to special needs.

Please note that this is an internal workaround that applies to pre-paid dining reservations ONLY: it has nothing to do with the Disney Dining Plan travel packages which are attached to park tickets.

The advantage of this is new procedure is that it removes the awkward tableside negotiating regarding the check. A small change, yes, and one that you may argue has been a long time coming, but, it is a positive change nevertheless and one that I am happy to share with you.

* * * * *

We’ve been given a first look at this year’s Food Allergy and Celiac Convention that will be held at WDW on October 18, 2015.

The main event will be an Illuminations fireworks Dessert Party completely free of gluten and the top 8 food allergens.  The Dessert party will be held at the France Pavilion inside the World Showcase at the Epcot and theme park admission is required.  Visit Celebrate Awareness for information regarding ticket sales, travel packages, and more.

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Registration is open for the 3rd annual Epilepsy Awareness Day at the Disneyland Resort in Anaheim, CA. This event is for people of all ages with epilepsy, their families and friends, and those whose lives are touched by epilepsy or who want to raise awareness for epilepsy.

This year the event will be comprised of a free Epilepsy Awareness and Education Expo held at Disney’s Paradise Pier Hotel on Wednesday, November 4th, followed by, “a day of excitement at Disneyland, paired with the gathering of 2500 guests, all wearing the event T-Shirts and waving their signs” at the Disneyland resort, Thursday, November 5th.  Please visit Epilepsy Awareness Day for more information.

Epilepsy Awareness Day Logo

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The first-ever Special Mouse Podcast listener WDW meet-up is right around the corner! We’ll be gathering on Friday, May 22 at the Contempo Café, located on the 4th floor of Disney’s Contemporary Resort, from 4 to 6 pm. Quick service refreshments will be available for purchase and I’ll be supplying some allergy-free treats from Erin McKenna’s Bakery for us to nibble on. If you’ll be in the area May 22nd, I hope to see you there.

contempo-cafe

 

 

And finally, thank you to all who supported the Kickstarter campaign to publish Walt Disney World with Autism: A Special Needs Guide! The project was fully funded on May 7th and if all goes as planned, the book will be available by the end of the year!

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Diabetic Mouseketeers at Walt Disney World, New DCL Service Dog Gangway Pass and more! 066

Service Animal Gangway Pass

Guest: Robyn Adams. We discuss DAS Rumors, Diabetic Mouseketeers at Walt Disney World, the new DCL Service Dog Gangway Pass and more. It’s a Round Robin with Robyn!

We’re calling out a blog-disguised-as-a-news site that is posting rumors about changes coming to the DAS Card at Walt Disney World that are emotionally manipulative.

We discuss the upcoming Special Mouse Listener Meet  Friday, May 22, at the Contempo Cafe inside Disney’s Contemporary Resort. (4 PM to 6 PM)

This coincides with Robyn’s Diabetic Mouseketeers Weekend, an opportunity “for Diabetic families to go to Walt Disney World and make their own memories while getting a chance to meet other Diabetic families.

Another item we talk about is something shared by listener, Mark Sumonka. Mark has cruised multiple times with the Disney Cruise Line (DCL) and today he posted a picture of something new for guests with service animals: a “Gangway Pass.” (We believe this is an internal method of notifying Cast Members on the ship that guests have already notified Disney that they would be traveling with the service animal when booking the cruise.)

For more information about Diabetic Mouseketeers’ and Walt Disney World, contact Robyn Adams at
Robyn@travelwiththemagic.com
www.travelwiththemagic.com

Tip of the Week:

As part of Autism Awareness Month, I’d like to spotlight Beth Blancher at Mouse-Aid. Beth has created social stories for people with Autism and related challenges to use at Walt Disney World. Social stories are short descriptions of a particular situation, event or activity, which include specific information about what to expect in that situation and why. Social Stories can help a person with autism to understand how others might behave or respond in a particular situation, and therefore how they might be expected to behave.

Check them out at  mouse-aid.org. 

* * * * * * * * *

Please visit my page on Kickstarter to learn more about the book I am writing,

Walt Disney World with Autism: A Special Needs Guide

Thank you!

~ Kathy

 

 

 

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Walt Disney World with Type 1 Diabetes – 056

Everything you need to know about vacationing at Walt Disney World with Insulin-dependent Diabetes!

This father and son share more than fun - they both live with Type 1 Diabetes!

This father and son share more than fun – they both live with Type 1 Diabetes!

 

Hello and Welcome! A very Happy and Healthy New Year to you!

The podcast went on a bit of an unplanned hiatus during the holidays, but I’m back now with plans for lots of exciting topics in the New Year. Today we’ll be talking with my friend, Robyn Adams about vacationing at the WDW Resort with Type 1, that’s insulin-dependent, diabetes.

But before we jump into that discussion, I’d like to give a shout-out to several members of the Special Mouse Podcast community who will be participating in next weekend’s WDW Marathon events: Best of luck to Kerry Kingdon and Michael Greer who will be “rolling with the magic,” looking to earn some of that coveted runDisney bling. They’ve both promised to appear on the show later this month to give us first-hand accounts of their experiences.

If you’re new to the show, please visit our home base at specialmouse.com for contact information as well as our community blog. And if you have a question or a suggestion for a future show topic, please drop me a line at specialmousepodcast@gmail.com.

Walt Disney always said, “We keep moving forward,” so here we go!

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Tip of the Week:

This week’s tip concerns making a wheelchair-accessible reservation at the Hoop-Dee-Doo Musical Review. Hoop-Dee-Doo is a vaudeville-style dinner show and all-you-care-to-eat dinner at Pioneer Hall in Disney’s Fort Wilderness Resort & Campground.

A member of our private Facebook discussion group asks:

“I am wondering if anyone can help me figure this out.We would like to make an ADR (advance dining reservation) at the Hoop De Doo Musical Revue. We will be on the dining plan and our daughter is in a wheelchair.   I understand that there are 3 different seating sections, with tiered pricing. I also know that there are 3 different show times.  (That is correct!)

I’ve read that only section 1 is wheelchair accessible, but that only sections 2 & 3 are accepted on the dining plan, for the 1st & 2nd show times and that Show #3 – the latest show time – opens all 3 sections to dining plan participants.

My question is, does anyone have experience making an ADR on the dining plan, for an earlier seating, for a party with a wheelchair? If we have to sit in Section 2 on the DDP, but have to sit in Section 1 if we have a wheelchair, what do we do?  Thanks in advance, etc.”

Well, that certainly does sound confusing!

Luckily, several group members who have had experience making this kind of dining reservation were able to jump in and answer this question for our listener!

 

According to Hoop-Dee-Doo’s ticketing office there is seating on the last row of the main floor (Section One) that is accessible for wheelchairs and, when booked as such, is considered category 2. Thus, it meets the requirements of the Disney Dining Plan AND Accessibility laws at no additional cost to the diner.

Some guests have even reported they had this policy waived and once they checked in were shown to tables closer to the stage. Naturally, this would depend upon availability.

Many thanks to Tracy, Sue, Dede and Rae for their valuable input! Now, bring on the strawberry shortcake!

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Feature Interview: Walt Disney World with Type 1 Diabetes:

How an insulin pump works

How an insulin pump works

Some of the topics we discussed are:

  • The difference between Type 1 and Type 2 Diabetes.
  • The role of insulin in the body’s metabolism.
  • Need to balance FOOD/ACTIVITY/INSULIN while on your Disney Vacation.
  • Pre-trip planning tips for people with diabetes.
  • Diabetic packing tips (SEE BELOW)
  • How an insulin pump works.
  • Air travel and thrill ride concerns with an insulin pump.
  • Importance of more frequent blood sugar testing.
  • Utilizing First Aid Stations
  • Requesting the DAS accommodation for Type 1 Diabetes
  • Robyn’s Diabetic “Mousketeer” Trips
  • Diabetic Alert Dogs

Robyn’s Diabetic Packing Tips:

*DOUBLE amount of testing strips, syringes, pump supplies, alcohol swabs, pens, lancets, EXTRA bottles of insulin (both types if you are on 2) – even if you are pumping, always bring an extra set of syringes and a bottle of the slower acting insulin (i.e. Lantus). You never know if you will experience pump failure. You may want to order a “vacation” pump.

*Glucogon

*Pumpers – don’t forget your caps for your port sites while swimming.

*Cool/ice/FRIO pack for your insulin if you are taking it into the parks with you. The refrigerator in your room will have a TINY little spot along the top for an ice pack. We have used this spot for years – it works great.

*2 blood glucose meters

*Extra batteries for pumps and meters

*Flashlight for the midnight blood sugar check or download an app for your smart phone

*Fast acting sugar candy/glucose tablets. Bring things that will not melt or crush – i.e. smartees, skittles, starburst, Quick Sticks, glucose tabs, fruit snacks (not gushers or fruit rollups – these get too messy).

*Calorie King book or app for those pesky carbs we have to count!

____________________________________________________________________________________

You can connect with Robyn Adams on Facebook. She is an authorized Disney Travel Planner with Travel With The Magic.

___________________________________________________________________________________

Thanks for listening!

Kathy

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What a Dog! Disney with a Service Dog 046

 

Lady and Tramp

 

Walt Disney World, Disneyland and Disney Cruise Line travel with your Service Dog.

Kathy is joined by Gordon LaGrow, an SNG-certified special needs travel advocate and owner of Vacation with the Magic. Gordon has abundant first-hand travel experience both at Walt Disney World and with the Disney Cruise Line accompanied by his medical service dogs, Tasha and later, Tasha 2.0.

   Tasha

Tasha 2.0

Some of the topics we discuss are:

1. What is the difference between a service dog and a companion dog?  What jobs do these dogs perform and in what ways do they help people with disabilities or health conditions?

2. What are some transportation considerations for guests traveling with a service dog — Veterinarian, TSA regulations, Documents, etc. Do trained service dogs need to be certified?

4. What are Disney’s specific policies regarding service dogs in the hotels, parks and on the cruise line?

5. Restricted locations/Break areas in the theme parks.

6. General tips: what to bring for a day in the park, how do you handle people wanting to pet your dog, the importance of ensuring that your dog gets adequate rest/hydration, etc.

You can connect with Gordon on FACEBOOK, TWITTER, GOOGLE+ and PINTEREST.

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TIP OF THE WEEK:  This tip comes from Facebook Community Member, Ashley Riggs: “Many resorts will allow you to ship essentials prior to your arrival, such as diapering items, wipes, dry goods. This will save you considerable room in your luggage! I plan to order using my amazon prime account, which includes free shipping right before our trip!”

Great tip, Ashley! Added tip: be sure the package is sent to the same name your reservation was made under.

*********************************************************************************

Thanks for listening!

~ Kathy

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Autism Means Friendship with Tommy Des Brisay! 031

Elite Paralympic Athlete and YouTube sensation, Tommy Des Brisay (and his mom) join Kathy to kick off Autism Awareness Month on the Special Mouse podcast. We discuss Tommy’s autism and his lifelong love of Disney, his service dog, Adele, and his Disney’s Frozen meet ‘n greet video that got over one million views on YouTube!

Tommy with Anna and Elsa

Tommy with Anna and Elsa

Tommy is an accomplished athlete with Autism from Ottawa, Canada. He has an Autism Assistance Dog guide, Adel. He trains with the Ottawa Lions. Tommy’s Personal Bests are: 1500m 4:23 3000m 9:21 5k- 16:32 10k- 33:54 Half Marathon 1:14:56. A T-20 (Intellectual Disability) Para-Athlete, he’s training towards competing at the Paralympic and World level. Tommy’s also a Nordic skier, kayaker, rock climber, sailor, horserider, swimmer, canoeist and mountain biker. He loves Disney, YouTube, and Facebook. Tommy could read/type words before he began to speak at about age seven. The subtitles of Disney movies helped him develop language. Tommy inspires through his determination and enthusiasm! The YouTube channel lookyus educates about Autism and allows viewers to appreciate all that a person with Autism has to share with others.

Here are the two videos mentioned during the podcast:

“Frozen” Characters Anna & Elsa meet Tommy in Norway
Olaf “In Summer” Parody: The First Fastest Runner

Visit Tommy Des Brisay’s website Autism Means Friendship.

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This episode of Special Mouse is sponsored by Amy at UP AND UP TRAVEL.

Up & Up Travel is a dedicated Disney Travel Agency where we focus on partnering with our clients to create magical family vacations that truly realize their full potential. We take pride in having the most up to date & helpful information for every client need. Please let us know how we can best serve your family!  ~Amy

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The Special Mouse Tip of the Week has to do with safety in the theme parks. Parents of non-verbal children with Autism often worry about becoming separated. A Runner’s ID is a good way to provide Cast Members with information about the child should he or she become separated from parents. As it says on the RoadID.com website, “If you can’t speak for yourself, your Road ID will speak for you.”

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Please visit our Chat Room on Thursday nights, 8pm EST to connect with other listeners of the show.

Thanks for listening!

~ Kathy

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Disney Cruising with Man’s Best Friend — a Service Dog! – 014

Wounded warrior Mark Sumonka shares his experiences cruising with a service animal on the Disney Cruise Line; Kathy answers a question about availability of roll-in shower chairs at the Walt Disney World resorts.

Video: Mark’s dog Shadow has a Play Date with Pluto on the Disney Magic

MarkS

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Medical Supply Companies in the Orlando area:

(This is just a list of what is available; I have no personal experience with these companies and so I cannot give recommendations)

Care Medical Equipment

102 Drennen Rd
Orlando
(407) 856-2273

Floridamobilityproducts.com

 8451 S John Young Pkwy

Orlando

(407) 363-3535

HORIZONS MEDICAL SUPPLIES

170 S Semoran Blvd
Orlando
(407) 240-8600
2501 Investors Row
Orlando
(407) 850-6068
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Thanks for listening!
~ Kathy

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